Old 41 Restaurant
The message on the back of the old 41 Restaurant menu states that a good restaurant is where familiarity and high quality mix.
9 years ago, Tony Backos brought his 40 years of experience in his family owned restaurants to Southwest Florida when he opened Old 41 Restaurant. Since then, the restaurant has gained a loyal following that continues to grow each year. Backos believes that his restaurant's success and longevity is dependent on consistently great home-cooked food and exemplary service.
A popular place among the Southwest Florida community, quick and efficient service isa mainstay of this casual restaurant.
Old 41's breakfast menu is a classic mix of good old American favorites such as pancakes, omelets, benedicts, belgian waffles, creamed chipped beef, and sausage gravy & biscuits. And don't forget about dessert which includes their Award-Winning homemade rice pudding and waffle sundaes.
For lunch, home-cooked roast beef and turkey with homemade gravy is always a favorite. The Philly cheesesteak, made with real rib-eye steak, American cheese on a genuine amoroso roll direct from Philly is the best in the area. Fresh salads and classic club sandwiches can be found as well.
My waitress was harsh and got defensive when my order was incorrect, she became loud with me and drew attention to our table over toast. She was condescending and spoke loudly as if we were children. As an introverted person my party was embarrassed and I was out of sorts...ruined my experience and I made her take the food back. I unfortunately dropped a couple of curse words to the owner when I went to pay for the food that we didn't eat. He was emotionally ill equipped to deal with an angry customer, ranting on about evil people like me and something about Donald Trump (??). At first he asked me to leave and I thought he said it was on him. But when I went to walk out, he threatened to call the cops (??). So I gave him my card and he ran it, threw it back on the counter, continuing to rant about evil people like me (spent my entire adult life in education giving impoverished youth a fighting chance kind of evil I suppose). I was a butthead and eventually went back and apologized for my uncivil approach to having my morning ruined. The coffee was good, the one egg that I ate was perfect, but in the end I dropped $30 on mostly uneaten food, and had to deal with a ranting owner, who doesn't have the emotional maturity to deal with an angry customer (who admittedly was having a hard time with emotional maturity in the face of being treated unprofessionally in a place I chose to spend a morning with my mother). Mom lives right up the street. This restaurant is one we (friends and extended family) have patronized many many times without incident. It is our local breakfast nook, so to speak, a local place to take out of town guests. Despite this, and despite fully accepting my role in setting the owner off, I cannot go back there. If you don't have the social skills to cope with and deescalate angry, disappointed, or embarrassed customers with grace, then you are doomed to fail in a service oriented business. Terrible, terrible morning...lost time, lost money, lost joy.